This Privacy Policy describes how Northern Star Parenting (“we,” “us,” “our”) collects, uses, and shares information when you use our website, app, and related services (collectively, the “App”). By using the App, you agree to this Policy. If you do not agree, please do not use the App.
2. Who We Are
Northern Star Parenting is the controller of personal information processed under this Policy (except where we act as a processor on behalf of a third party). If you have questions, see Contact us.
3. Information We Collect
Information you provide: account details (name, email), profile inputs, survey/quiz responses, messages you send us, and content you upload.
Automatic information: device and app identifiers, IP address, browser/app type and version, language, operating system, time zone, crash/diagnostics, usage data (features used, screens viewed), and cookies or similar technologies.
From third parties: app stores (for purchases/receipts), analytics or measurement providers, marketing tools (if used), and single sign-on providers (if enabled).
4. How We Use Information
Operate, maintain, and improve the App and its features;
Personalize content and recommendations;
Provide customer support and respond to inquiries;
Send service emails (account, security, changes) and—if you opt in—product updates and invitations;
Monitor performance, troubleshoot, and prevent fraud or abuse;
Comply with legal obligations and enforce our Terms of Use.
5. Legal Bases (EEA/UK users)
Where GDPR/UK GDPR applies, we process personal data based on: (i) performance of a contract (to provide the App), (ii) legitimate interests (improve and protect the App, communicate non-marketing service info), (iii) consent (optional marketing, certain cookies), and (iv) legal obligations.
6. Cookies & Similar Technologies
We use cookies and similar technologies to remember preferences, analyze usage, and improve the App. You can control cookies via your browser or device settings. Disabling cookies may affect some features.
7. Analytics & Measurement
We may use analytics service providers (e.g., industry-standard tools) to help us understand how the App is used. These providers may set cookies or read device identifiers to measure usage and performance on our behalf.
8. Communications & Marketing
Service emails: transactional or account-related messages (cannot usually be opted out).
Marketing emails: sent only if you opt in. You can unsubscribe anytime using the link in the message or by contacting us.
9. How We Share Information
Service providers: vendors who host, process payments, provide analytics, email delivery, forms, or support. They may access information only to perform services for us and must protect it.
Legal and safety: if required by law, subpoena, or to protect rights, safety, and the security of the App, users, or the public.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
Aggregated/de-identified data: that does not identify you may be used or shared for research, analytics, or improvement.
10. Third-Party Links & Integrations
The App may link to third-party sites or services we do not control. Their privacy practices are governed by their own policies. Review those policies before providing personal information.
11. Data Retention
We retain personal information for as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
12. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system can be guaranteed 100% secure.
13. Children’s Privacy
The App is not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided information, please contact us and we will take appropriate action.
14. International Transfers
We are based in the United States. If you access the App from outside the U.S., your information may be transferred to and processed in the U.S. and other countries that may not offer the same level of data protection as your home jurisdiction.
15. Your Choices & Rights
Email preferences: opt out of marketing via the unsubscribe link or by contacting us.
Device settings: control notifications, analytics, and permissions at the OS/app level where available.
Cookies: manage through your browser or device settings.
EEA/UK users: you may have rights to access, correct, delete, restrict, object, and data portability. Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
California (CPRA): depending on applicability, you may have the rights to know, access, correct, delete, and opt-out of certain sharing for cross-context behavioral advertising, and to limit the use of sensitive personal information. We do not knowingly “sell” personal information as defined by California law. To submit a request, please contact us. We may need to verify your identity.
16. Do Not Track
Some browsers transmit “Do Not Track” signals. Because there is no uniform industry standard, we do not currently respond to such signals.
17. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Your continued use of the App after changes means you accept the updated Policy.
18. Contact Us
Questions or requests about this Policy or your information? Please contact us.
